The outbreak of COVID-19 caused TSE Services to cancel this year’s Member Engagement Summit. In its place, TSE Services will be conducting a series of monthly webinars titled Knowledge on the 9th. The webinars, scheduled on the ninth day of October, November and December, highlight different research solutions and how cooperatives are utilizing member feedback to make improvements at their organizations.
Our first session is October 9th and will explore Front Porch Forums, an online qualitative research tool utilized by cooperatives across the country. We will share recent examples of how Front Porch Forum research collects important member feedback in areas such as the development and refinement of digital and print materials, new services and communications.
Look for more information on Knowledge on the 9th in the weeks ahead.